Send payment status and cancellation emails for new reservations
Send payment status and cancellation emails for new reservations
When new reservations have missing payment or contact info, your operations team can't safely grant access or prep units. It notifies guests and staff so issues are fixed before check-in.
Overview
Unpaid or incomplete bookings block access and create last‑minute operational work; this flow notifies guests and your ops team immediately so payments are collected or bookings are canceled. That shifts manual triage into automated, auditable messages and clears issues before check-in.