Send payment failure follow-up link to customer contact
Send payment failure follow-up link to customer contact
Failed payments arrive without retry links, leaving billing staff unable to reach customers. It adds retry links and an outreach note to your billing queue so issues get resolved same day.
Overview
Failed payments are time-sensitive and often stall recoveries; this flow turns each failed-payment webhook into an immediate, actionable outreach entry for billing. Your billing staff get retry links and contact context so they can reach customers and clear issues same day.