Send paused workflow alerts to support ops channel

Your paused workflows stall support routing and leave tickets without automation context. Get timely alerts so support ops triage pauses within minutes.

Overview

Paused workflows create blind spots that slow support triage and risk SLA breaches; this flow pushes immediate alerts into your support ops channel so teams see pauses right away. That visibility lets staff triage and resolve interruptions within minutes, keeping case handling on schedule.