Send password reset email and SMS to staff

Your staff password reset form submissions lack immediate outreach, causing support queue delays and account access gaps. Send email and SMS confirmations so staff regain access within minutes.

Overview

Password reset requests consume admin time and delay staff access; this flow sends templated reset emails plus SMS confirmations automatically, so routine requests no longer require manual triage. Staff regain access within minutes and program coordinators see fewer repetitive tickets the same day.