Send partner refund requests and log delivery issues

Your guest refund cases lack partner routing and stall outreach to delivery platforms. It sends partner refund emails and logs each case so agents can resolve issues same day.

Overview

When refund requests aren't routed to the right delivery partner, guest support spends time chasing responses and restaurants wait for reimbursements. This flow routes each qualifying refund to the correct partner and records an audit row, letting agents close cases the same day.