Send parsed call recording emails to operations inbox

Your call recording emails often lack routing and context, leaving support without audio or metadata for triage. Deliver recordings and parsed call details to the right inbox for same day review.

Overview

Unrouted call recordings create friction for on-call teams and slow incident resolution. This flow extracts recordings and metadata and routes them to the right inbox and an audit log so technicians have audio and context within minutes for same-day triage. It reduces manual searching and speeds handoffs between shifts.