Send out-of-area forwarding SMS to patients and contacts
Send out-of-area forwarding SMS to patients and contacts
Your intake form flags out-of-service orders, leaving patients unsure of next steps. Send a forwarding SMS so patients get a clear contact and the call center gets the referral same day.
Overview
When intake forms flag out-of-area orders, you can automatically notify the patient and forward the referral without manual steps. That keeps patients informed within minutes and routes work to the right intake queue same day.