Send OTP response to requester via direct message
Send OTP response to requester via direct message
Your OTP requests posted in private channels lack reliable delivery and delay secure access during incidents. You get the OTP delivered as a direct message so technicians can continue work same day.
Overview
When technicians post OTP requests in a private channel, this flow returns the code to the requester as a direct message within seconds, removing manual lookups. That means on-call staff can continue troubleshooting faster and incidents resolve sooner.