Send order status push notifications to customers on change
Send order status push notifications to customers on change
Order status changes without customer alerts cause extra support tickets and missed pickup/shipping windows. Send immediate push updates so buyers see status changes within minutes.
Overview
Silent order updates drive unnecessary support volume and slow fulfillment; routing order webhooks into status-specific push messages makes buyer communications immediate and contextual. That reduces manual outreach and ensures customers see progress within minutes, freeing operations to focus on exceptions.