Send order-ready SMS to customer on deal completion
Send order-ready SMS to customer on deal completion
Your pickup orders in CRM often lack a ready-for-pickup notice, triggering extra customer calls and missed collections. Customers receive an SMS when deals hit Complete so pickups occur same day.
Overview
Marking pickup deals as Complete should trigger a rapid customer-facing message so customers arrive when orders are ready, not hours later. This flow delivers an SMS within minutes and a staff confirmation, cutting inbound calls and smoothing same-day pickups.