Send ops review alerts for flagged chatbot conversations

Your chatbot transcripts are unstructured and lack contact context, leaving ops without clear cases to triage. Receive concise review emails with summary and transcript so issues are triaged same day.

Overview

When a chatbot can’t fully resolve a question, your operations team still needs clear, actionable cases to act on. This flow turns finished conversations into concise review emails and logged rows so coordinators can triage and reply the same day.