Send onboarding SMS for new accounts lacking activation
Send onboarding SMS for new accounts lacking activation
Your onboarding tickets miss activations, keeping merchants from completing first purchases and delaying funding. Send targeted SMS reminders so your onboarding team resolves activations same day.
Overview
When onboarding tickets sit idle, merchants delay first orders and revenue. This flow reaches those customers by SMS and logs outreach as a public ticket comment, letting onboarding staff close activations the same day.