Send onboarding DM when a user messages you
Send onboarding DM when a user messages you
Your DMs lack a standard onboarding reply, forcing coordinators to message manually and delaying setup. You get instant onboarding replies so contributors are informed same day.
Overview
When contributors DM your workspace, coordinators often scramble to respond and onboard. This flow sends a consistent, immediate onboarding DM and routes edge cases to coordinators so contributors receive next-step instructions same day.