Send onboarding alert for checkout emails to your team

Your support channel posts checkout messages without customer details, so agents can’t quickly spot which signups need onboarding. This routes onboarding alerts to the right person for same-day triage.

Overview

When checkout notices land in a shared channel without customer context, onboarding stalls and support time is wasted. This flow extracts the customer email, finds the signup record, and delivers a targeted alert to the right owner so triage and setup happen same day.