Send on-call channel alerts from labeled support emails

Labeled support emails miss on-call visibility, delaying triage and CRM logging. It posts full message context to the on-call channel so specialists can triage and log within three hours.

Overview

When urgent support emails are tagged, they should land directly with on-call specialists instead of waiting in an inbox. This workflow moves full message context into the on-call channel so technicians can triage and record actions within the SLA window.