Send on-call alerts when a ticket status changes

Your ticket status updates can go unannounced, leaving on-call engineers without context and delaying triage. On-call teams get concise context so incidents are triaged within minutes.

Overview

When ticket statuses change, this routes concise context and mentions the right on-call owner so your engineers receive actionable alerts instead of fragmented updates. That means faster triage and responses within minutes, reducing manual handoffs for engineering leads.