Send NPS score alerts to regional ops and owners
Send NPS score alerts to regional ops and owners
Your contact NPS ratings arrive without routing, leaving regional teams unaware of detractors and missed recovery chances. Get timely alerts so stakeholders can act on feedback same day.
Overview
NPS feedback often lands as a CRM update and never reaches the people who can act. This flow routes every changed NPS rating and comment to the right regional owners in minutes so you get visible follow-up and recovery same day.