Send NPS feedback email to assigned trainer and internal team
Send NPS feedback email to assigned trainer and internal team
You get NPS responses lacking owner context, leaving trainer feedback unaddressed. Assigned trainers and coordinators receive the feedback email within minutes for same-day follow-up.
Overview
Unrouted NPS responses slow down coach follow-up and hide coaching opportunities. This flow delivers each response to the right trainer and coordinators within minutes, enabling same-day review and prioritized outreach.