Send NPS detractor alert email to support and billing

Your NPS detractor responses in analytics often go untriaged, leaving unhappy patients without timely follow-up. Get internal alerts so your account or clinic managers can reach out same day.

Overview

An unchecked NPS detractor is a missed chance to retain a patient and fix a billing or service issue. This flow converts every flagged detractor into a clear internal alert so account and clinic managers can contact the patient and close the loop same day.