Send no-show follow-up text then log outreach details
Send no-show follow-up text then log outreach details
Your playbook no‑show step doesn't log outreach reliably, leaving onboarding coordinators without contact context. Send the SMS and append a dated log so coordinators have outreach context same day.
Overview
Unlogged no-show outreach creates chaos for onboarding coordinators and slows customer activation. This flow sends the follow-up text and records a dated note plus a sheet row so coordinators have outreach context same day.