Send next queued SMS when a message arrives
Send next queued SMS when a message arrives
Your SMS queue stalls when queued replies go unprocessed, leaving program coordinators without timely context. It sends the next reply and clears the queue so conversations resume within minutes.
Overview
Inbound texts must trigger the next queued reply quickly or support staff lose conversation context and response speed. This flow dispatches the queued reply and clears it from the queue so program coordinators restore two-way conversations within minutes.