Send new support leads to CRM for triage
Send new support leads to CRM for triage
Your social lead entries arrive in the intake table without routing, causing slow case creation and missed first responses. The flow forwards them to your CRM so triage teams can act within minutes.
Overview
Unrouted social leads stall response and frustrate customers; your triage teams need context immediately. This flow forwards intake rows straight into your CRM so cases are created and prioritized within minutes.