Send new social lead submissions to support inbox

Your social lead form submissions can include duplicates and low-value entries that clog your support triage queue and delay responses. Send qualifying leads to your inbox for same-day triage.

Overview

Inbound social leads often include test entries and duplicates that waste triage time and slow response SLAs. This flow filters out disqualified submissions and delivers only qualifying leads to your support inbox, so agents can triage and assign within the same day.