Send new lead records to triage endpoint fast
Send new lead records to triage endpoint fast
Your new lead records arrive without a clear triage path, causing slow ticket creation and missed context. Get consistent lead payloads to your triage endpoint for same-day handling within SLA windows.
Overview
When leads come in fast, predictable triage stops tickets from falling through the cracks and missing SLAs. This flow forwards every new lead to your triage endpoint so coordinators can create and prioritize tickets within minutes.