Send new lead payload to support triage endpoint
Send new lead payload to support triage endpoint
Your incoming lead records often arrive without intake context, causing triage delays. Route new leads to your intake endpoint for same-day triage and owner assignment.
Overview
Incoming leads that lack consistent intake slow down triage and create unassigned work for coordinators. This flow forwards each new lead to your intake endpoint and normalizes key fields so support staff can triage and assign same day.