Send new issue details to routing webhook for triage

Your new issues lack routing context, leaving support ops and on-call engineers unsure who should triage them. Deliver structured issue payloads to your routing webhook for same-day triage.

Overview

When issues arrive without routing metadata, support ops and on-call engineers spend time figuring out ownership and priorities. This flow forwards each new issue as a structured payload to your routing endpoint so teams can triage and assign cases the same day.