Send new issue alerts to on-call team channel

Your customer-facing incidents in the issue tracker often arrive unassigned, causing delayed responses and escalations. Get alerts sent to your on-call and support leads so triage starts same day.

Overview

Routing new issues to the right people fast keeps customer-impacting problems from growing into outages. This flow turns every new engineering issue into a structured alert so support ops and on-call engineers can start triage within minutes, reducing escalation windows and protecting SLAs.