Send negative survey alerts and log responses to spreadsheet
Send negative survey alerts and log responses to spreadsheet
Your patient NPS submissions sometimes hide low scores and urgent comments, leaving practice managers blind to issues. It sends triage alerts and logs comments so staff can act within minutes.
Overview
Patient survey complaints must be visible to the right person immediately; buried responses delay remediation and risk dissatisfaction. This flow captures every submission into a tracking sheet and sends triage alerts so your practice manager can reach out within minutes.