Send mystery-shop brief and schedule to regional POCs

Mystery-shop items on your board lack a clear handoff, leaving regional POCs without call context or scripts. This sends a standardized email with formatted time and phone so POCs are ready same day.

Overview

When briefing columns flip to dispatched, regional POCs need a clear, localized brief — not another board update. This workflow delivers the script, formatted call time, and contact details straight to inboxes within minutes, reducing prep gaps and ensuring teams are ready same day.