Send missing order and recovery alerts to support chat

Your order events miss work order data, blocking confirmation and causing callback spikes. You get clear missing/recovered alerts in chat, speeding triage and cutting callbacks within minutes.

Overview

When order events arrive without matching work order data, support teams waste time confirming status and customers wait for answers. This flow delivers missing and recovered cards into your support chat with context and a recovery-time metric, so triage happens within minutes and callbacks fall dramatically.