Send missed-call follow-up email and SMS to leads

You lose booking context when first-call activities are closed without contact, leaving intake coordinators without phone numbers. Send email and SMS follow-ups to recover bookings same day.

Overview

Missed first-call activities are lost revenue if no follow-up goes out; this flow makes every closed-but-unanswered activity trigger an owner-sent email or SMS so intake coordinators recover prospects quickly. The result is clearer owner context and more same-day rebooking opportunities for your sales team.