Send missed call alert to support team inbox
Send missed call alert to support team inbox
Your missed call alerts land in a shared inbox and go unread, leaving agents without caller context. The workflow routes alerts to support supervisors so callbacks are assigned and handled same day.
Overview
Missed calls create blind spots in your support queue and slow down response times. This flow pushes missed-call alerts to supervisors and on‑call staff so callbacks are assigned and completed the same day.