Send medical document alerts to assigned concierge team now

You get patient documents in intake channels without routing, causing triage delays and missing paperwork. It alerts the assigned concierge so records are triaged and available same day.

Overview

When new medical paperwork arrives, concierge triage windows close fast and missing routing stalls downstream work. This flow routes each incoming document to the right concierge and falls back to a support channel so records are triaged within minutes and ready same day.