Send mailing completion notices to case staff with tracking

Your outgoing case mail lacks timely delivery status and routing, leaving matters unupdated and follow-ups delayed. The mailroom notifies handlers so matters are updated and tracked same day.

Overview

When outbound case mail is marked dispatched, frontline teams need tracking details to keep client matters accurate and timely. This flow delivers tracking and a clear action prompt into the right team channels so handlers can update records and begin follow-up the same day.