Send live transfer alerts to team chat channel
Send live transfer alerts to team chat channel
Your live transfer leads lack shared context, leaving agents to chase contact and eligibility details. The chat alert delivers key lead context so agents can accept or assign within seconds.
Overview
When a live transfer hits your intake endpoint, the team immediately sees a single, formatted chat message with contact, DOB, source, and assigned owner. That transforms scattered handoffs into instant, accountable responses so agents can accept or assign leads within seconds.