Send lab results, requisition and reset emails to patients
Send lab results, requisition and reset emails to patients
Webhook events for lab reports, requisitions, and resets often leave patients without portal access or instructions. Send patient emails to deliver reports and reset links so they can act before follow-ups.
Overview
When lab reports, requisitions, or password requests arrive and no one emails the patient, access and follow-up stall. This flow sends the right patient email and internal upload request automatically so patients get results and reset links within minutes, reducing support callbacks before scheduled follow-ups.