Send IT onboarding guide to new hires via email

Your new helpdesk users miss IT contact steps and can't open support tickets quickly. Deliver the contact guide by email so hires can file requests and access support same day.

Overview

New hires often can't find IT contacts or how to open tickets, which creates avoidable helpdesk volume and frustration. This workflow delivers the correct contact guide to each qualifying user by email within minutes so your IT team reduces manual onboarding touchpoints and hires can open tickets the same day.