Send internal alert for new customer feedback responses
Send internal alert for new customer feedback responses
Your customer feedback survey responses sit unread, leaving teams unaware of low scores and comments. Project managers get responses for prompt review and same-day follow-up.
Overview
When feedback arrives with low scores or comments, project teams must act fast to protect timelines and client satisfaction. This flow delivers ratings and comments to your project managers within minutes so they can triage issues and follow up same day.