Send integration error notification to IT incident owner
Send integration error notification to IT incident owner
Integration error alerts from enrollment flows arrive untriaged, delaying reconciliation. It notifies IT and course ops so issues are triaged and resolved same day.
Overview
When enrollment integrations fail, course delivery and reporting stall and IT time is wasted chasing context. This workflow delivers focused error context to the right owner so issues are triaged and resolved within the same business hour, restoring enrollment reporting and reducing manual follow-up.