Send intake email for website contact form submissions
Send intake email for website contact form submissions
Your website contact submissions arrive unstructured, leaving coordinators unsure which need urgent attention. It routes submissions to intake staff so urgent requests are actioned same day.
Overview
Untriaged website inquiries slow down program response and edge cases get missed; this flow delivers each submission to intake staff and a tracking table within minutes. That visibility helps coordinators prioritize and close urgent requests the same day.