Send initial client welcome message and form links

Intake form submissions often don't trigger outreach, leaving clients without form links and case managers uninformed. Deliver welcome email, SMS, and a case note so clients have links same day.

Send initial client welcome message and form links

Overview

Stop leaving new intakes waiting: this flow sends a welcome email and SMS with authorization links and logs a case note so clients receive next steps within 30 minutes. Program coordinators and case managers get immediate visibility and can start intake work the same day.

Send initial client welcome message and form links