Send incoming SMS alerts to assigned sales rep
Send incoming SMS alerts to assigned sales rep
Incoming SMS entries in your CRM often go unseen, leaving prospects untriaged and follow-up delayed. Messages are routed to a chat inbox so sales can reply and qualify leads within minutes.
Overview
Inbound SMS leads cool off fast if they go unseen. This routes those messages into a named chat inbox so owners and reps can triage and reply within minutes, improving response cadence and lead qualification.