Send incoming chatbot enquiries to your front-desk inbox
Send incoming chatbot enquiries to your front-desk inbox
Your chatbot enquiries land without context, so reception can't triage requests or book patients efficiently. Send enquiry emails to reception so staff can respond or book appointments same day.
Overview
Unrouted chatbot enquiries create extra calls and lost bookings; routing them to reception closes that gap. With this flow, front-desk staff get full enquiry details within minutes so they can respond and secure appointments same day.