Send inbound text alerts to team chat channel
Send inbound text alerts to team chat channel
Your inbound SMS leads land in the tracking inbox without contact context, delaying campaign managers' outreach. Receive chat alerts with contact details and message text so reps can respond same day.
Overview
Every inbound text is a high-intent touchpoint, but when messages sit in your tracking inbox they delay outreach and reduce campaign responsiveness. This flow posts SMS content into your team chat so campaign managers see and act within minutes, improving follow-up speed.