Send inbound SMS to operations and dispatch channels

Inbound SMS arriving unrouted leave your on-call and dispatch teams without context, slowing response. It posts message text and contact info to the right channels so teams can triage within minutes.

Overview

Unrouted SMS create blind spots for on-call engineers and dispatch coordinators, delaying response and handoffs. This flow routes message text and contact context directly into your ops and dispatch channels so teams can triage and respond within minutes.