Send imaging reports when staff react in chat
Send imaging reports when staff react in chat
Your imaging reports in staff chat miss delivery and case links, causing follow‑up delays for pet owners. You get automated emails with file links and record updates so owners are notified same day.
Overview
When a staff member flags an imaging message, this flow extracts the case, finds the report files, and emails the owner automatically. It stops manual handoffs and ensures owners receive reports same day, reducing follow-up friction.