Send hourly heartbeat email to your ticketing inbox
Send hourly heartbeat email to your ticketing inbox
Your ticket creation pipeline can stall without visible confirmation, causing triage delays. Get hourly health-check emails so on-call staff see status updates the same hour.
Overview
Silent failures in ticket intake create hidden triage work and SLA risk. This hourly heartbeat gives on-call engineers and service managers a visible confirmation every hour, letting them spot and fix pipeline stalls before SLA impact.