Send go-live date change alerts to regional teams

You lose scheduling context when a customer's go-live date changes, delaying onboarding coordination. This sends alerts to regional CSM channels so teams update plans the same day.

Overview

When go-live dates shift, onboarding coordination and schedules can break without visibility. This flow routes formatted, region-specific alerts into the right CSM channels within minutes, so program coordinators and account owners can update plans the same day.