Send follow-up SMS to inbound phone callers quickly

Your inbound call webhooks contain raw text without parsed phone numbers, so callers often miss follow-up. Ensure a follow-up SMS is sent within minutes so reps can engage promptly.

Overview

When raw call payloads arrive without parsed contact details, callers can go unanswered and opportunities cool. This flow extracts the phone number and sends a templated SMS within minutes, giving support reps immediate context and prompting faster engagement.