Send follow-up SMS for sample requests to contacts

Your sample request rows go uncontacted, leaving prospects cold and reps without context for follow-up. Re-engage requesters with a tailored SMS so reps can reach out within nine days.

Overview

Unanswered sample requests are warm opportunities that cool fast; this flow sends a personalized SMS nine days after the request so reps get a clear re-contact window. That produces cleaner follow-up queues and faster handoffs into conversations within nine days.